Privacy Policy for AI Trading Platform

We are committed to protecting your personal information and privacy. Review the details below to understand how user data is collected, managed, and secured when you use our automated trading recommendation platform.

Information We Collect

We collect necessary personal and usage information to provide relevant, secure services.

• Personal details such as name and email address to facilitate user account registration and communication.
• Usage information including device type, browser settings, and interaction history with our site.
• Transaction-related data, when applicable, to deliver platform features and maintain accurate records.
• Technical logs and diagnostic reports to ensure platform reliability and address technical issues.

How Your Data Is Used

Your information is only processed for legitimate purposes and site functionality.

• To personalize platform features and tailor recommendations based on user behaviour and preferences.
• To secure accounts and authenticate logins using appropriate verification methods.
• To analyze aggregated data and improve system efficiency, user experience, and accuracy.
• To comply with South African legal or regulatory obligations by sharing information with authorities if required.

Legal Basis for Processing

Data is used under lawful bases, including user consent and regulatory necessity.

We rely on your consent, performance of contractual obligations, legal compliance, and platform improvement as the main reasons for processing your data. You may withdraw consent at any time subject to limits in current laws.

Sharing Information

We never sell personal information but may share as needed for service provision or compliance.

• Service providers may access necessary data strictly to deliver contracted services and ensure security standards.
• Legal requests or compliance with South African law may result in selective information disclosure.
• Organizational restructuring could involve the transfer of information within lawful safeguards for user rights.

Data Security

Your data is protected by encryption, access controls, and regular security audits. All personal information is stored on secure servers located within South Africa or trusted jurisdictions. While we implement robust measures, no platform is completely immune to risks. Please report any security concerns to our support team.

Your Rights

Understand and exercise your rights regarding your personal data usage and corrections.

• Request access to personal data we hold about you, along with an explanation of how it is used.
• Ask for rectification of inaccuracies or completion of incomplete personal data we store.
• Object to specific types of data processing, subject to regulatory limitations and technical feasibility.
• Request deletion of certain personal information, where allowed by South African law and business obligations.

Cookies and Tracking

We use necessary cookies and similar technologies for platform operation, analytics, and user preferences. Adjust your choices or learn more in our cookie policy.

Cookie Policy Cookie Policy

Contact Us

For privacy-related questions or to exercise your rights, please use the contact details below. Our team is available to respond to your queries.

Policy Changes and Updates

Updates to this privacy policy are published here. Please review periodically for important changes to our practices.